Refund Policy – T&C Hotel Patong Beach


1. Booking Refunds:

   – Refunds for booking cancellations will be processed according to the cancellation policy outlined during the reservation process.

   – Cancellations made within the stipulated period may be eligible for a full or partial refund.

2. No-Show Policy:

   – Guests who fail to check in on the scheduled arrival date (“no-show”) without prior notice may forfeit their reservation and be ineligible for a refund.

3. Early Check-Out:

   – Guests checking out before the reserved departure date may be subject to the hotel’s early check-out policy.

   – Refund eligibility will be determined based on the terms outlined in the hotel’s cancellation policy.

4. Processing Time:

   – Refunds, if applicable, will be processed within [X] business days after receiving the cancellation request.

   – The time taken for the refund to reflect in the guest’s account may vary depending on the payment method and financial institution.

5. Refund Method:

   – Refunds will be processed using the same method as the original payment.

   – For credit card payments, the refund will be credited to the same credit card used for the reservation.

6. Refunds for Additional Charges:

   – Refunds for additional charges incurred during the stay (e.g., room service, minibar) will be processed separately.

7. Refund Exceptions:

   – Refunds may not be applicable in cases of force majeure, natural disasters, or circumstances beyond the hotel’s control.

8. Contact Information:

   – For refund inquiries or assistance, guests can contact our customer support at tandchotelpatong@gmail.com or +66910439993.