Refund Policy – T&C Hotel Patong Beach
1. Booking Refunds:
– Refunds for booking cancellations will be processed according to the cancellation policy outlined during the reservation process.
– Cancellations made within the stipulated period may be eligible for a full or partial refund.
2. No-Show Policy:
– Guests who fail to check in on the scheduled arrival date (“no-show”) without prior notice may forfeit their reservation and be ineligible for a refund.
3. Early Check-Out:
– Guests checking out before the reserved departure date may be subject to the hotel’s early check-out policy.
– Refund eligibility will be determined based on the terms outlined in the hotel’s cancellation policy.
4. Processing Time:
– Refunds, if applicable, will be processed within [X] business days after receiving the cancellation request.
– The time taken for the refund to reflect in the guest’s account may vary depending on the payment method and financial institution.
5. Refund Method:
– Refunds will be processed using the same method as the original payment.
– For credit card payments, the refund will be credited to the same credit card used for the reservation.
6. Refunds for Additional Charges:
– Refunds for additional charges incurred during the stay (e.g., room service, minibar) will be processed separately.
7. Refund Exceptions:
– Refunds may not be applicable in cases of force majeure, natural disasters, or circumstances beyond the hotel’s control.
8. Contact Information:
– For refund inquiries or assistance, guests can contact our customer support at tandchotelpatong@gmail.com or +66910439993.